Elevate Your Beauty Routine | Receive your 3-piece mini make-up kit with $120 purchase, + your 3-piece beauty bonus with $140 spend.
Eco-designed packaging. Economical for you | Purchase new Total Eye Lift and Refill, and receive 20% off your duo
Welcome Offer | Sign up to receive 10% off your first order + your exclusive 4-piece gift when you spend $140 or more*

We would love to hear from you!

Do you need help?
Save time by finding an answer in just a few clicks!

Your question concerns :
FAQS
My account,
an order,
a delivery,
a return…
Rewards program
My Club Clarins points register,
a purchase,
order a gift…
FAQ
The Clarins range,
beauty advice…

Can't find the answer to your question? The Clarins Customer Service is at your disposal:

Complete the form below and we will respond within 48 business hours

Unable to process your request right now. Please try again later or call our customer care team 1-800-861-888
250 / 250
Accepted file formats: jpg, png or pdf (max. 50MB)
You can upload only 1 file at a time.
Your file hasn’t been uploaded, please check the format and size meet the requirements
We could not upload your file due to technical reasons. Please submit the form without a file or try again later.

Looking for ?

Contact us icon Track your order Delivery Returns

Order/Website questions

Pin map icon
Live chat

+61 482 188 353
WhatsApp Message Only

Email us

Chat bubbles icon
Send an email


08:00 AM to 6:00 PM AEST Monday to Friday (Excludes Public Holidays)
customercare@au.clarins.com
Loading
Your session has expired. You'll be redirected to Home page in a few seconds...