Information About Delivery

Clarins delivers Australia wide!

COVID-19 Shipping Update

Due to high demand we are experiencing some slight delays in processing and shipping orders. You may experience a small delay in receiving your shipment. We apologise for any inconvenience this may cause. Thank you for your continued support during this difficult time

Your order will be prepared at the logistics centre located in the outer suburbs of Sydney, NSW. Your order should reach you within 1 to 7 business days. Please allow for extended order processing time during peak periods.

An order can be delivered to one address only. If you require sending orders to multiple addresses you will need to place a separate order for each address.

To ensure that we have accurate delivery information, to get your order to you promptly, we use a system that verifies your address using your post code. This information must be included.

Once the warehouse has packed your order to be sent, you will receive a Delivery Confirmation notice via email. The email contains your delivery tracking number.

Currently, offers a standard delivery option, which takes 1 - 7 business days. Actual delivery time depends on the delivery location and may vary. For orders under $50, the delivery cost is $9.95.

Your order will be sent after your payment has been approved and/or any other necessary verification has been completed. To be sent the same day (business days only), your order must be submitted and such approval and verifications completed by no later than 10am AEST. All other orders will be sent the following business day.

FREE Standard Delivery with all orders over $50!

We offer free standard delivery with every order over $50. No coupon code is required. This will automatically be applied to your shopping bag once your order total is greater than $50.

Orders are prepared and delivered on business days (Monday-Friday, excluding public holidays).  

Delivery fees are not eligible toward promotions.